Morris & Bergen Irrigation

Reviews about Morris & Bergen Irrigation

• Ken M

  May, 29 2018
  ★ ☆ ☆ ☆ ☆
  I had sprinkler lines blown out by another company previously which went fine. Figured I'd try someone new for this simple service. NOTE: I've done plenty of landscaping & have dug up, relocated & replaced all of my own sprinkler heads without issue so this is not rocket science.
  
  Pros:
  The company responded immediately to my request for winterizing the lines. Thought I'd have to wait a couple weeks for appt, instead they came the following Saturday, EXACTLY when they promised. They had the truck, line, compressor etc. everything they needed.
  
  Cons:
  I agree with other reviews questioning the service & tactics concerning inflated fees. The owner was all about himself & the money, I just wasn't happy with the service for several reasons:
  
  1) While they scheduled me quickly, Owner and young apprentice were in an extreme rush. If they spent 15 mins at my property that would have been a lot. They cleared the water out of (4) zones but didn't even wait for the water spray to dissipate in any of the zones. The minute you could hear some minor air the spray barely went to a medium mist they switched zones. Owner handled the interior panel to control zones and spoke to young kid on phone handling the pressure hose. I asked the young guy if they were going to run through a second time and if not to please run it for longer. He said no, it was fine. Maybe it is, maybe it's not. I've watched numerous companies clear my lines & my neighbors lines, NO ONE left that much water in the lines and was in/out in 15 minutes. If I had known they were in that much of a rush, I would have scheduled an appointment later in the season.
  
  2) Owner said he remembered servicing this house a long time ago before in his words " the previous crazy owner" stopped using his service. While talking to me he placed his sticker over a competitor's on my wall and rudely/angrily ripped another sticker off my wall??
  
  3) Owner charged $10-$12 or so (+tax) MORE than his office quoted when I scheduled. Ok, no big deal, I didn't complain and paid it. Just wanted him out of my house and knew I'd go with someone else next year. His last statement upon leaving was cocky and an attempt to get more business. He said something to the tune of, "Looks like you could use some landscaping next year, you'll need me. Give me a call."
  No, I don't. Good luck with your business.

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